MeshZEUS is designed to handle most issues automatically. If something goes wrong, here’s what to expect and what to do.
Preview Generation Issues
Preview fails after payment
If you pay for a preview and it fails to generate:
The system will retry automatically
No action is required from you
If the preview continues to fail after retries, please contact MeshZEUS customer support for assistance. In most cases, support will issue you with a bonus code to try again.
NSFW or restricted content
If your prompt is flagged as NSFW or restricted:
The preview will not be generated
You will be prompted to submit a new prompt
In this case, no preview is created. Revise your prompt and try again.
Mesh Generation Issues
If you pay to generate a mesh and the process fails, please contact MeshZEUS support.
Mesh generation includes creation, upload, and delivery, so failures must be handled manually by support. In most cases, support will issue you with a bonus code to try again.
Viewing Your Creations
At any time, you can log in to your MeshZEUS account to view:
All generated previews
Completed mesh generations
This includes creations made through the in-world printer in Second Life.
Session timed out
If you do not submit your prompt, make payment or choose a menu item within 60 seconds, your session will time out - so others can use the MeshZEUS 3D Printer.
Do not worry though, your creations (previews and generations) are saved into your MeshZEUS online account. If you don't have an account, your generations will appear after you create one.
Something else?
If you need further help, reach out to Alexander Pixels in-world for support with your printer!
